Privacy Policy

(Last updated: April 22, 2025)

Creatividad y Espectáculos, S.A. de C.V. (“CREA”), with registered address at Ave. Gustavo Baz No. 309, Building A2, Floor 3, Suite D-302, La Loma neighborhood, Tlalnepantla de Baz, C.P. 54060, State of Mexico, is responsible for collecting your personal data, the use given to such data, and its protection.

How to contact us: Via email, telephone, or in person.

CREA Privacy Committee Address: Ave. Gustavo Baz No. 309, Building A2, Floor 3, Suite D-302, La Loma, C.P. 54060, Tlalnepantla, State of Mexico.

Email: datospersonales@cie.com.mx
Phone numbers: +52 55 2877 3100 (calls from Mexico City, metropolitan area, or other regions within Mexico).
Business Hours: Monday to Friday from 9:00 a.m. to 2:00 p.m.

Your personal data will be used for the following purposes:

  1. Clients:

    Primary Purposes: (i) Identification and verification purposes (ii) Contact (iii) Offering and providing services for the organization and coordination of all types of governmental, public, and private events, including but not limited to executive projects, congresses, conferences, fairs, the operation, logistics, planning, setup, and execution of such events, whether national or international, as well as related services (iv) Provision of direct and intermediary services in advertising, artistic design, all types of art, industrial design, image design or staging, scenic installations (v) Manufacturing, assembly, production, subcontracting, and sale of computer equipment and accessories (vi) Production, purchase, sale, distribution, import, export, leasing and subleasing of all types of audiovisual programs, films, documentaries for educational purposes, graphic decorations, posters, and any materials used for exhibitions and fairs for educational, cultural, commercial, and communication purposes, for public or private governmental entities, schools, and universities; this also includes all electronic equipment and materials required for such purposes. CREA may also represent artists, models, and promotional staff; carry out training, recruitment, and personnel selection for the aforementioned activities (vii) Leasing of cars, vans, trucks, and any kind of motor vehicles necessary to fulfill the corporate purpose (viii) Providing and receiving technical, scientific, artistic, and administrative assistance, either directly or through third parties (ix) Conducting surveys (x) Presenting quotations (xi) Documenting the relationship with clients through contracts, service orders, and/or confidentiality agreements or other applicable agreements (xii) Invoicing (xiii) Granting access to offices and venues where CREA-organized events are held (xiv) Video surveillance for security reasons

    Secondary Purposes: (i) For advertising, promotional, marketing, and/or commercial prospecting purposes and market research; (ii) Inclusion in CREA’s client catalog and database; (iii) Weekly or biweekly delivery of a digital publication with information on industry trends, relevant news, and CREA blog content (newsletter); (iv) Delivery of white papers, i.e., informational and promotional documents about CREA’s products, events, or services.

  1. 2. Participants and Attendees at Events, and/or Social Media and Website Users:

    Primary Purposes: (i) For identification, registration, and verification; (ii) Contact; (iii) Surveys.

    Secondary Purposes: (i) For advertising, promotional, marketing, and/or commercial prospecting purposes and market research; (ii) Inclusion in CREA’s catalog and database; (iii) Weekly or biweekly delivery of a digital publication with information on industry trends, relevant news, and CREA blog content (newsletter); (iv) Delivery of white papers, i.e., informational and promotional documents about CREA’s products, events, or services.

  1. Suppliers:

    Primary Purposes: (i) For identification and verification; (ii) Contact; (iii) Contracting services, products, and/or purchasing materials, goods, and equipment; (iv) Documenting the relationship with suppliers through contracts, purchase orders, service orders, and/or confidentiality agreements and corresponding arrangements; (v) Managing your registration (only if hired) in our systems and compiling your supplier and/or service provider profile; (vi) Invoicing; (vii) Invitations to internal bids and/or procurement processes; (viii) Access to CREA’s offices and event venues; (ix) Video surveillance for security purposes.

    Secondary Purposes: (i) Inclusion in CREA’s supplier catalog and database; (ii) Access to CREA’s offices and facilities; (iii) For advertising, promotional, marketing, and/or commercial prospecting purposes and market research.

  1. Job Candidates:

    Primary Purposes: (i) Personnel recruitment and selection processes for employment in various CREA events and/or projects; (ii) Identity verification; (iii) Managing and responding to job applications without this constituting any labor or other type of relationship; (iv) Managing registration (only in case of hiring or subcontracting) as an employee or as personnel assigned to CREA’s projects and/or events, to compile their employment file and issue an employee ID badge; (v) to control vehicle access; (vi) to document the relationship with candidates or hired/subcontracted personnel through contracts, agreements, or arrangements that outline the relationship between the Parties; (vii) to conduct psychometric and medical exams; (viii) to carry out interviews; (ix) to register, remove, or modify the individual’s affiliation with the Mexican Social Security Institute (IMSS), the National Workers’ Housing Fund Institute (INFONAVIT), the Retirement Savings System (SAR), and any other governmental agencies as required by law, as well as to register their beneficiaries in the event the candidate is selected to fill a position within CREA and/or its affiliates or subsidiaries; (x) to share personal data with companies or financial institutions that administer savings funds; (xi) to share personal data with companies contracted by CREA to provide food and/or fuel vouchers; (xii) to provide training; (xiii) to allow access to CREA’s offices and event facilities; (xiv) to carry out video surveillance for security reasons; (xv) to share or transfer personal data to companies that supply personnel to CREA; (xvi) to send personal data to companies that administer psychometric evaluations required during the recruitment and selection process.

    Secondary Purposes:(i) Once the labor or service relationship with CREA has ended, to provide employment references to companies or institutions requesting them due to a job application submitted by the candidate, in accordance with applicable regulations; (ii) to promote the candidate’s personal data for job openings; (iii) inclusion in the catalog and databases of candidates, prospects, and staff assigned to various CREA projects or events; (iv) to contact the candidate’s spouse, relatives, and/or references in case of an emergency or urgent need; (v) for advertising, promotional, marketing, and/or commercial prospecting purposes and market research.

By providing your personal data, you expressly accept and acknowledge the content of this Privacy Notice, which may be modified from time to time, and you grant your consent for CREA to process your personal data in the manner described herein.

Refusal to Consent to Secondary Purpose Data Processing: If you do not wish your personal data to be processed for the secondary purposes outlined in Sections 1 through 4 above, you may refuse consent at any time by sending an email to CREA’s Privacy Committee, specifying the secondary purpose(s) for which you do not want your personal data to be used. Please note that you have five (5) business days to express your refusal; if no response is received within that timeframe, it will be understood that you consent to the processing of your data for the aforementioned secondary purposes.

What Personal Data We Collect and How:For the purposes described in this Privacy Notice, we may collect your personal data in various ways: when you provide it directly; when you send it via email; when you provide it through social media and/or websites; and/or when we obtain information from other sources permitted by law.

Personal Data Collected Directly We collect your personal data directly when you provide it to us through various means. The data we obtain from you includes:

  1. Identification and Contact Information: Full name (original and copy of valid official photo ID), Federal Taxpayer Registry (RFC), Unique Population Registry Code (CURP), Social Security Number, Marital Status, Gender, Place and Date of Birth, Nationality, Residential Address (copy of proof of address), Office or Business Address, Home and Mobile Phone Numbers, Email Address, Bank Account Number, Birth Date and Place of Mother, Father, Spouse/Partner, Children and/or individuals designated as beneficiaries (original and copy of birth certificates for any of the above), and Personal References.
  2. Employment Information: Profession, activity or trade, highest level of education attained (certificate, degree, professional license or proof of studies), work experience (résumé), services provided and/or goods sold, name of the company, institution, or entity where you work or provide services, years of service, office address or service location, job title and position (job application form), your image as recorded by security cameras of CREA and/or cameras of companies within CREA’s corporate group and/or contractors, clients or partner companies, phone number and email address at your workplace, Social Security Number, INFONAVIT and/or FONACOT credit number, fingerprint, for the purpose of integrating employment files and complying with applicable labor regulations, certificate of no criminal record, reference letters, gross and net monthly salary (current or last job), current or past employment benefits, and any other compensation or benefits.
  3. Financial Data: Tax address, Federal Taxpayer Registry (RFC), bank account number (including CLABE and account holder’s information) for deposits related to services rendered and/or goods sold to CREA, and/or for the payment of salary or professional service fees, assets, credit history (credit bureau), income and expenses.
  4. Sensitive Personal Data: Health status—past, present, or future—any illnesses and/or allergies, current medications, religion, whether you are a foreign national (original and copy of immigration document), political and union affiliation, and your image as recorded by the security cameras of CREA and/or by the cameras of companies within CREA’s corporate group and/or contractors with which CREA and/or its affiliates or subsidiaries have a legal relationship. jurídico.
  5. Asset-Related Data: Names and surnames of family members, dependents, and beneficiaries; list of movable and immovable property owned; tax information; income and expenses; personal or credit references; Social Security Number.

ARCO Rights (Access, Rectification, Cancellation, and Opposition)You have the right to access your personal data that we hold and to know the details of how it is processed, as well as to rectify it if it is inaccurate or incomplete; to cancel it when you believe it is not required for any of the purposes stated in this privacy notice, is being used for non-consented purposes, or to oppose the processing of your data for specific purposes. Likewise, you have the right to request the limitation of the use and/or disclosure of your personal data in accordance with what is set forth in this section.

The mechanisms we have implemented for the exercise of these rights are through the submission of the corresponding request to the CREA Privacy Committee or via email to:

datospersonales@cie.com.mx. Su solicitud deberá incluir al menos:

8. Your request must contain at least the following information:

  1. Date of request;
  2. Full name of the data subject, date of birth, RFC (Tax ID), address to receive notifications, including postal code, and/or email address to receive the response to your request;
  3. Documents that prove the identity of the data subject or, where appropriate, legal representation;
  4. A clear and precise description of the personal data with respect to which any of the rights of access, rectification, cancellation, or opposition are to be exercised;
  5. Any other element or document that facilitates the location of the personal data;
  6. In the case of rectification requests, the data subject must also indicate the modifications to be made and provide the supporting documentation for the request.

Response Timeframes:

The CREA Privacy Committee will inform you within five (5) business days whether additional information is required for the submitted request. You will have ten (10) business days to provide the information requested by CREA. If the requested information is not provided within the stated period, the request will be considered as not submitted.

10. Once the Privacy Committee has the required additional information, or if no additional information is necessary, it will have a period of twenty (20) business days, starting from the date the request was received, to issue a resolution. If the request is deemed appropriate, it will be enforced within fifteen (15) business days from the date the response is communicated. For requests regarding access to personal data, the information will be delivered once the identity of the requester or their legal representative has been verified, in accordance with Article 32 of the Federal Law on the Protection of Personal Data Held by Private Parties.

Means of Responding to RequestsCREA provides the following means to respond to submitted requests:

  1. Email: The request to exercise ARCO rights and/or to limit the use and/or disclosure of your personal data must include the email address where you wish to receive the response.
  2. Postal Mail: Your request must specify the full address, including postal code, to which the response will be delivered.

For more information, please contact the phone numbers previously mentioned and/or send an email to datospersonales@cie.com.mx.

Revocation of Consent. At any time, you may revoke the consent you have granted us for the processing of your personal data, so that we cease using it. To do so, you must submit your written request to the CREA Privacy Committee and/or via email to datospersonales@cie.com.mx

Your request must include the information specified in points (i) to (v) mentioned above. We will respond to your request within a maximum period of twenty (20) business days, and inform you of its validity in accordance with Article 32 of the Federal Law on the Protection of Personal Data Held by Private Parties.

Options and Means to Limit the Use or Disclosure of Personal DataYou may also limit the use of your personal data by registering with the Public Consumer Registry provided for in the Federal Consumer Protection Law.

Transfer of Personal Data

You agree that your personal data may be transferred without your consent in the cases provided for in Article 37 of the Federal Law on the Protection of Personal Data Held by Private Parties. Likewise, you acknowledge and authorize that your personal information and data (except for sensitive, financial, or patrimonial data) may be shared with our service providers, clients, business partners, contracting companies (as defined in Article 15-A of the Federal Labor Law), insurance companies, and any other third parties with whom CREA has a legal relationship, whenever it is necessary to share such information for the purposes established in this Privacy Notice.

We may also share your information when required by law or by public authorities. We reserve the right to transfer your personal data in the event of a sale or transfer of all or part of our business or assets. Additionally, you agree that your personal data may be transferred to, and processed, stored, or handled by parties other than CREA, within or outside the country, in order to fulfill the purposes of this privacy notice.

In any of the aforementioned cases, CREA will inform the third party receiving the personal data of the content and scope of this Privacy Notice, and of the purposes to which you, as the data subject, have consented for the processing of your personal information.

If you do not agree with the transfer of your personal data as stated above, you may at any time send an email to the CREA Privacy Committee expressing your refusal to allow such transfers. If you do not do so, we will consider that you have granted your consent.

Modifications to the Privacy Notice
You acknowledge, understand, and accept that CREA reserves the right to modify or update this Privacy Notice at any time, including its purposes, the personal data collected, and its general content, to comply with legislative updates, internal policies, new requirements for the provision or offering of our services or products, changes to our business model, or the hiring of services and personnel.

Such modifications will be made available to the public through publication on CREA’s website at www.crea-cie.com.mx in the Privacy Notice section, where the date of the most recent update will be indicated. Therefore, we recommend that you periodically visit the aforementioned website.

Complaints and Claims If you believe that your right to the protection of personal data has been violated by any conduct of our employees, our actions, or our responses, or if you presume that there has been a violation of the provisions set forth in the Federal Law on the Protection of Personal Data Held by Private Parties and its Regulations, you may file the corresponding complaint or claim before the National Institute for Transparency, Access to Information, and Protection of Personal Data (INAI). For more information, please visit: www.ifai.org.mx.