Terms of Use

Last updated: April 2025

To access, browse, register, and/or use the services and/or products available on the platform at https://cieeventosespeciales.mx/, you (the “User”) must agree to these Terms of Use, expressly consenting under Article 1803, Section I of the Mexican Federal Civil Code.

1. Acceptance of Terms

By accessing and using the website https://cieeventosespeciales.mx/ and contracting any services, you agree to be bound by these Terms of Use. If you do not agree, you must not use the site.

2. User Information

To contract services, you must provide accurate and complete information. You are responsible for keeping your account and password confidential and agree to notify us immediately of any unauthorized use of your account.

3. Products and Services

3.1 Description:

We make every effort to provide accurate descriptions of products and services. However, we do not guarantee that all information is entirely accurate, up to date, or free from errors.

3.2 Availability:

Products and services are subject to availability. We reserve the right to limit the quantities offered.

4. Prices

All prices are listed in Mexican Pesos (MXN) and include VAT. We reserve the right to change prices at any time; however, confirmed orders will not be affected by subsequent price changes.

5. Payment

Acepted payment methods include bank transfers and credit/debit cards. By placing an order, you authorize the charge to your selected payment method.

5.1. Third-party Processors:

We use third-party service providers to process payments. These third parties are solely responsible for managing and executing the payment transactions. In case of any issue related to charges or payments, you must contact them directly through their website.

5.2. Use of Information:

The banking information you provide will be used solely to process your transactions and will not be stored on our servers. We use secure and well-recognized payment platforms that ensure the protection of your data.

5.3. Personal Data Protection:

We implement appropriate security measures to protect your personal and banking information. However, we cannot guarantee absolute internet security. By using our site, you acknowledge and agree that we are not responsible for any unauthorized access to your information. Privacy Notice Privacy Notice

5.4. Consent:

By providing your banking information, you give your consent for its use in accordance with our Privacy Notice Privacy Notice

6. Shipping and Delivery

6.1. Delivery Times:

Delivery times are estimated and may vary. We are not responsible for delays in delivery.

7. Policy on Changes or Modifications

7.1. Changes or Modifications:

Once a purchase is completed, you may request changes in quantity, date, or time up to 15 days before the service delivery date, provided the total amount remains unchanged.

7.2. Relocation of Additional Services:

Requests for relocation of additional installed services are subject to full payment and depend on response time and operational feasibility.

7.3. Refunds and Cancellations:

Once the payment has been processed and confirmed, no refunds or cancellations will be issued, except as provided by law. By completing a purchase, the user agrees that there is no right to a refund.

8. Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products and/or services.

9. Data Protection and Privacy

In accordance with current personal data protection legislation, we are committed to taking all necessary measures to ensure user data security and to prevent any misuse of personal information provided through https://crea-cie.com.mx/en/privacy-policy

The use of personal data will be limited to what is outlined in Privacy Notice

We reserve the right to modify the Privacy Notice at any time without prior notice, in accordance with our needs or changes in applicable legislation. By using the site, the user agrees to such modifications.

10. Modifications to the Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will become effective upon being published on our website.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of the United Mexican States. The parties expressly submit to the laws and common courts of Mexico City, expressly waiving any other jurisdiction that may apply due to their present or future domiciles, or for any other reason.

12. Contact

If you have any questions regarding these Terms, please contact us at: hola@cieeventosespeciales.mx